Privacy Policy
Introduction
Corner Clinic Holdings, LLC ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.cornerclinic.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. Capitalized terms used but not defined in this Privacy Policy have the meanings ascribed to them in the Terms of Use for the use of the Website.
This policy applies to information we collect:
On the Website.
In e-mail, text and other electronic messages between you and us.
Through mobile and desktop applications, which provide dedicated non-browser-based interaction between you and this Website and our Services.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website or on or through our applications. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@cornerclinic.com.
Information We Collect About You and How We Collect It
Information You Provide to Us
We never ask you to create an account or login on the Website. The only personal information we collect about you is the information that you provide to us when you correspond with us via e-mail. We will keep copies of your correspondence with us, including your name, e-mail address, and other contact information you may provide.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system and browser type.
The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Website and applications and to deliver better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website and applications according to your individual interests.
Recognize you when you return to our Website or applications.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-party Use of Cookies and Other Tracking Technologies.
Some content or applications on the Website may be served by third parties, including advertisers, promotional partners, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We never sell, rent, or otherwise provide any of your personal information to third parties, nor do we use your personal information to market services or other items to you. And we only use your personal information to present our Website and its contents to you in a professional and useful manner and to reply to and follow up on contacts you initiate.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Website and application users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose information about you:
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Corner Clinic Holdings, LLC, our patients or others.
Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Protected health information (PHI).
PHI refers to any patient information relating to treatment, diagnosis or payment that identifies a person.
PHI Uses and disclosures.
Uses and disclosures of your PHI may be permitted, required or authorized. Corner Clinic uses PHI when employees within the organization share, examine or analyze a patient's medical information.
Corner Clinic discloses PHI upon release, transfer or granting of access of PHI to other external persons or facilities.
Except for the following circumstances, Corner Clinic will not release your PHI without your written authorization:
Payment
Your PHI will be used and/or disclosed, as needed, to help obtain payment for your services. These uses are often required to obtain payment from third parties such as your insurance company.
A third party may include an insurance company, or in the case of pre-employment evaluations, your employer, if the services are being paid for by your employer.
Many services require prior authorization from the insurance company, and your PHI may be disclosed to obtain insurance authorization for such services before they are rendered.
Health Care Operations
Your PHI may be used and/or disclosed, as needed, to aid in the everyday administration of Corner Clinic.
In order to provide you and your family with quality care, Corner Clinic may use your PHI for quality control reviews, internal investigations, performance reviews, patient safety activities, training of new employees, and for other health-related activities as defined by 45 CFR 164.50. Corner Clinic may also use and/or disclose your PHI to provide information to you.
Treatment
Corner Clinic will use and/or disclose your PHI to provide medical services, coordinate medical care, and/or help manage your health care and other medical services. Corner Clinic may also disclose PHI to external persons or facilities that will be involved in your medical care. We may also provide your physician or a subsequent healthcare provider with copies of various reports that should assist him or her in treating you once you’re discharged from this facility.
Continuation of Treatment
Corner Clinic may use and/or disclose your PHI to ensure continuation of care by checking on your progress or notifying you of received test results.
Treatment Options
Corner Clinic may use and/or disclose your PHI to inform you of various treatment options or programs that may be of benefit to your care.
Business Associates
Certain aspects and components of our services may be performed through contracts with outside persons or organizations, such as auditing, billing, legal services, etc.
At times, it may be necessary for us to provide your PHI to one or more of these outside persons or organizations who assist us with our Health Care Operations.
These uses or disclosures will only occur after performing due diligence to ensure that the business associate is meeting all statutory and contractual requirements.
Other permitted / required uses and disclosures
Corner Clinic may use and/or disclose your PHI in the following situations without your authorization:
The Department of Health, to report communicable diseases, traumatic injuries, or birth defects, or for vital statistics, such as a baby’s birth.
State authorities, to report child or elderly abuse.
The appropriate governmental agency, if an injury or unexpected death occurs at a Corner Clinic facility.
Law enforcement, for certain types of crime-related injuries
Certain governmental inspectors
Military command authorities or the Department of Veterans Affairs, when we treat patients who are in the military or are veterans.
A medical device’s manufacturer, as required by the FDA.
Court officers, as required by law, in response to a court order or a valid subpoena.
Governmental authorities, to prevent serious threats to the public’s health or safety.
Governmental agencies and other affected parties, to report a breach of health-information privacy.
A worker’s compensation program, if a person is injured at work and claims benefits under that program.
As otherwise required by federal, state, or local law
Corner Clinic may use and/or disclose your PHI with your authorization in certain situations. You have the opportunity to authorize or object to the use and/or disclosure of all, or part, of your PHI in the following situations:
Emergencies
If an emergent situation exists where it is impossible to obtain your consent for PHI uses and/or disclosures, Corner Clinic will make every effort to obtain consent once the emergent situation is resolved.
Sign-In Sheets/Software
Corner Clinic utilizes a sign-in sheet or related software to help employees determine who is to be seen and in what order they will be seen. Once your information is retrieved by a Corner Clinic employee, your PHI will be removed from the sign-in sheet or applicable software application.
If you object to leaving your PHI on the sign-in sheet or applicable software application, please inform a Corner Clinic employee.
Other Persons Involved in Your Care
Corner Clinic may disclose your PHI to notify a family member or another responsible person of your care or condition. You will be given the opportunity to agree or object to the disclosure of this PHI before we will communicate with other persons involved in your care.
Deceased Individuals
Corner Clinic may disclose a decedent's PHI related to the recent illness and care to family members and others who were involved in the care or payment for the decedent prior to death, unless doing so is inconsistent with any prior express preference of the individual that is known to the covered entity.
Your Authorizations
Other uses or disclosures of your PHI will be made only with your written authorization, unless otherwise permitted or required by law. For example, in most cases, we will obtain your authorization before we disclose psychotherapy notes related to you. We will never sell your PHI unless you have authorized us to do so.
If you authorize Corner Clinic to use or disclose PHI about you, you may revoke that permission in writing at any time and we will no longer use or disclose PHI about you for the reasons covered by your authorization.
Please understand that we are unable to take back any uses or disclosures we have already made with your permission and that we are required to retain our records of the medical treatment or other services we have provided to you.
Your Health Information Rights
You may:
Inspect and obtain a copy of your medical or billing records (including an electronic copy if we maintain the records electronically), as allowed by law, usually within 30 days of your written request.
Request and receive a paper copy of our current Notice of Privacy Practices.
Require us to communicate with you using an alternate address or phone number.
Require that we not send information about a healthcare service or related item to your health plan.
Request in writing that restrictions be placed on how your health information is used or shared for treatment or other purposes.
Request an accounting of when your identifiable health information is shared outside of Corner Clinic for a purpose other than treatment or payment.
Receive notice if we or our business associates have breached the confidentiality of your health information, which will include information regarding the actions Corner Clinic has undertaken to minimize any impact such breach may or could have on you and/or your information.
Report a privacy concern and be assured that we will investigate your concern thoroughly, support you appropriately, and not retaliate against you in any way. You may also send a written complaint directly to the Department of Health and Human Services (HHS) by using its Health Information Privacy Complaint Package. If you have questions regarding how to file a complaint with HHS you may contact the agency via email at OCRM@hhs.gov or visit the HHS website at www.hhs.gov.
Request in writing that your health information be amended if you think there is an error.
CHANGES TO THIS NOTICE
We reserve the right to change this notice and the revised or changed notice will be effective for information we already have about you as well as any information we receive in the future. The current notice will be posted in the facility and on our website and include the effective date. In addition, each time you register at or are admitted to the facility for treatment or health care services as an inpatient or outpatient, we will offer you a copy of the current notice in effect.